Frequently Asked Questions
What are your costs for counseling?
Our prices vary based on the service you are receiving. Refer to the team page for exact pricing.
There are no hidden fees. However, depending on what service you are receiving, your therapist may recommend a supplemental assessment or resource package as a one-time cost to maximize benefits. In addition, each therapist will have fees related to any time that would be required to spend in court.
You can pay with cash, check, FSA/HSA, or credit card. For credit card payments, we keep the card information on file, and the card gets charged at the end of the day for the appointment.
Upon request, we can provide you with a superbill for individual therapy to submit to your insurance company and they may be able to provide partial reimbursement for our appointments. Please contact your insurance company for further information regarding out-of-network benefits, as your costs may apply to out-of-network deductions. Due to managed care restraints, we cannot provide a superbill for couple or family therapy in which we consider the “relationship” as the client.
If you are currently receiving any state benefits or assistance, reach out to us about a sliding-scale fee option. We want therapy to be affordable, so if pricing is a barrier, please reach out to us.
Do you take insurance?
We are not currently paneled with any insurance companies. While we understand that this can create a major barrier for some, we also believe that this frees us up to provide services without the diagnostic and treatment restrictions of insurance panels.
What is a good faith estimate?
A Good Faith Estimate (GFE) is an estimate of the cost of the service you will be receiving.
Under the law, healthcare providers need to give clients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.
We will provide you with a Good Faith Estimate in writing at least 1 business day before your service. You can also ask for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.